Franchisee Testimonials

I started as a customer seeking a career change. The convenience store industry can be a little questionable, but Family Fare seemed to be a place that I can be PROUD of. The image and vision were what led me to partner with the company. The stores are always clean, well merchandized, and convenient, and I’m impressed by the professional appearance of both staff and management. I appreciate the independence that I am given, yet the corporate guidance is helpful and welcome. I can always call, text, or email the president of the company, and he listens. The industry gives us a unique view of the community and the world, and I’m grateful for the meaningful impact we can have. I could babble and complain all day, but I can express gratitude all week. Family Fare has truly ‘helped me get there.’ Thank you!

I’m grateful for the opportunity to partner with Family Fare, a company known for its strong reputation, commitment to integrity, and focus on customer satisfaction. I appreciate the unwavering support from our business consultants, the owner of the company, and the service, collaboration and support center. Family Fare’s proven business model, combined with exceptional operational guidance and marketing support, makes running our business smoother and more efficient. My experience with the company has been incredibly rewarding, allowing me to develop as a business leader while gaining valuable retail insights. The franchise’s competitive pricing, strong Franchisee support, and dedication to teamwork and respect are just a few of the reasons my experience has been so rewarding.

Family Fare was an obvious choice in comparison to the competitors because of their excellent reputation in the industry. Working with a reputable and established organization has provided me with valuable opportunities and experiences that have significantly advanced my career. Family Fare offers franchisees a lot of ongoing business support as well as helping us achieve career goals of becoming an expert in the field. My experience working with the company has helped me focus on new learning opportunities, be able to make strong decisions, effectively communicate, and focus on personal growth Along with gaining valuable experience, Family Fare offers the freedom and independence to manage my business with the assurance of their full support. With 15 years of expertise in the convenience store industry, I can confidently say that joining the Family Fare franchise has been a significant improvement in many ways. I am extremely happy to work in the Family Fare convenience store business.

Family Fare stands out as truly one of a kind in this industry. It’s a turnkey operation—fully set up and ready to go from day one. The franchise’s long history, locally owned and operated, speaks volumes about its strong ties to the community. Throughout my time with Family Fare, I’ve received unwavering support from the service, collaboration and support team as well as the business consultants. Their guidance has been invaluable. In my experience, I’ve gained deep industry knowledge and even had the opportunity to expand by franchising a second location. The support system here is second to none—honest, transparent, and always willing to help, especially when it comes to reconciling paperwork. Family Fare has helped me grow not just as a franchisee, but also as a businessman. While they maintain a high level of professionalism, they’ve also created a supportive, family-oriented environment that makes this a great place to be a part of.

I first learned about Family Fare through a business consultant, and after two years of discussion, he convinced me to take the leap and join the business. The decision was easy because of the competitive advantage it offers—being my own boss without a huge financial burden. Over the years, I’ve come to truly appreciate Family Fare’s code of values and the services that align with our shared goals. My experience has highlighted the importance of their comprehensive training programs, which have helped me grow into a more effective team leader. Perhaps one of the greatest assets I’ve gained through this journey is my reputation. This has enabled me to build strong, trusting relationships with customers and earn the respect of my local community. Another key lesson I’ve learned is the importance of patience. Success doesn’t happen overnight, and it’s crucial to take the time to build a solid foundation. My advice to others is simple: Listen to your customers, train your staff thoughtfully, and delegate tasks effectively. Never forget your team—they won’t forget you. Loyalty is vital in any business venture.

The convenience store industry is full of competitors, but I chose Family Fare because it offers a path for growth. One of the things I admire most about Family Fare is its strong management team and the constant support they provide to franchisees. This ongoing guidance has been crucial in helping me run my business effectively. Family Fare’s core strength lies in equipping its franchisees with the right tools and resources to operate smoothly and efficiently. Over the past 20 years, I’ve learned valuable lessons, including discipline, relationship-building, personal development, and the importance of hard work, organizational culture, ethics, and integrity. What initially drew me to Family Fare was the attractive pricing, strong sales promotions, and competitive marketing strategies. As I’ve grown with the company, I’ve been able to apply these lessons not only in my business but also in my personal life. Being part of Family Fare has been a source of great pride, and I’m grateful to be involved with such a fantastic organization.

One of my favorite aspects of the Family Fare franchise is the consistent support and continuous training that comes with the business. I first learned about the opportunity through the VP of Operations at the time and a business consultant, and from day one, I could see how Family Fare stands apart. There are many benefits to being part of the Family Fare team, but the one that stands out most to me is the support with advertising and promotions. It’s such a relief to know that these aspects of the business are handled for me, making day-to-day operations much smoother and allowing me to focus on what matters most—running the store and serving the community. Over the past 17 years, Family Fare has provided me with countless invaluable lessons that I carry with me every day. It’s been a journey of personal and professional growth, particularly in strengthening my leadership skills. I also want to emphasize how much I appreciate the ongoing support from the Family Fare service and collaboration teams. Their responsiveness and assistance have been essential to my success, and I know I can always count on them whenever I need help.

I’ve been in the Durham area for the last 15 years, and it’s hard to find anyone who isn’t familiar with the Family Fare name—especially within the convenience store industry. The brand is well-respected and well-known, and when I was looking to invest in a franchise, it was an easy decision to choose Family Fare over the competition. One of the key reasons for my choice was that Family Fare is locally owned and operated. The personal connection to the community really stood out to me, and I wanted to be part of something that felt rooted in the area. What truly sets the Family Fare franchise apart is the opportunity it offers for financial independence. With a relatively small initial investment, anyone who is hardworking and dedicated can achieve long-term success. It’s an incredible chance for those who are committed to putting in the effort, and the rewards are certainly there for those who work for it. Through my experience with Family Fare, I’ve learned the importance of time management and professionalism. Running the day-to-day operations of a franchise has taught me how to balance multiple tasks while maintaining high standards. Whether it’s ensuring top-notch customer service, keeping inventory in check, or managing a team, these lessons have been invaluable in my personal growth and business success. Ultimately, I’ve learned that commitment is everything. When you’re truly dedicated to what you’re doing and give your best effort every day, success will follow. Family Fare has not only provided me with a stable business but has also given me the platform to grow as a business operator.

I first heard about the Family Fare franchise through another franchisee, who spoke highly of the company’s commitment to its values and the support it offers. Intrigued by their positive feedback, I decided to explore the opportunity for myself when a location became available. Since then, Family Fare has proven to be a reliable and successful business model. What stands out the most is the strength of the Family Fare brand. The recognition and trust it has built in the community makes it easier to attract loyal customers. Beyond that, the ongoing support from the company has been invaluable. Whether it’s guidance on operations, marketing strategies, or troubleshooting issues, the support team is always there to help you succeed. On a personal level, running a Family Fare franchise has given me the chance to grow both professionally and personally. I’ve developed key skills such as problem-solving, emotional intelligence, active listening, and maintaining professionalism in every situation. These skills have not only helped me manage daily challenges but also shaped me into a better leader for my team. The biggest benefit, of course, is the ability to be your own boss. Family Fare offers a unique balance of autonomy and support that allows you to run your business your way while still benefiting from the backing of an established brand. If you’re looking to join a proven business model, be part of a strong community, and take control of your future, I highly recommend the Family Fare franchise.

I started my journey with Family Fare as an ambassador, simply looking for a job opportunity. While visiting my brother in Durham, I came across an open position at the BP on Garrett Road—and that’s where it all began. Over the years, I’ve come to truly understand that Family Fare is more than just a convenience store—it’s a well-respected brand. Customers recognize us for our clean stores, spotless restrooms, and exceptional customer service. Wearing the Family Fare uniform is a source of pride, and it’s rewarding to be part of something that stands for excellence. One of the greatest advantages of being part of the Family Fare franchise is the ease of management and the dependable support system. The service, collaboration and support center is always quick to respond—whether it’s a technical issue, equipment repair, or ordering extra stock before a holiday rush, they’re there when I need them. Operating a Family Fare location has given me flexibility, strong operational support, and the opportunity to grow within a trusted brand. After 23 years, I’m still proud to be part of the Family Fare family—and I’m grateful for everything this franchise has made possible for me.